Tags: application, containing, errors, hellowhen, ifxspmgt, message, messages, named, receive, software, specific, sptna, windows

Errors: IfxSpMgt, SpTna

On Software » Software & Application Miscellaneous

10,647 words with 3 Comments; publish: Sun, 02 Mar 2008 09:56:00 GMT; (40093.75, « »)

Hello!

When I start windows I receive two messages, one named SpTna and the other IfxSpMgt, both containing a message: ''No specific customer resource file found!''

I think they are a part of HP ProtectTools but I do not know what to do now.

I've added my HijackThis logfile.

Please help! Thank you.

Quote:
Logfile of HijackThis v1.99.1

Scan saved at 08:04:30, on 08/07/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\IFXTCS.exe

C:\Program Files\HPQ\IAM\bin\asghost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\WINDOWS\system32\IFXSPMGT.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE

C:\WINDOWS\system32\mqsvc.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\system32\mqtgsvc.exe

C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe

C:\Program Files\ProtectTools\Embedded Security Software\SpTna.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\WINDOWS\SMINST\Scheduler.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE

C:\Program Files\eMule\emule.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\HPQ\HP ProtectTools Security Manager\PTServs.exe

C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe

C:\WINDOWS\system32\WISPTIS.EXE

C:\Documents and Settings\smokvy666\My Documents\Breaking the Law\hijackthis_sfx.exe

C:\Documents and Settings\smokvy666\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hp.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect

O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe

O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe

O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe

O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe

O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: .software-app.todaysummary.com.btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: .software-app.todaysummary.com.btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{6757BD80-0B44-4FFB-88AD-BBB88178F36C}: NameServer = 193.189.160.13 193.189.160.23

O17 - HKLM\System\CS1\Services\Tcpip\..\{6757BD80-0B44-4FFB-88AD-BBB88178F36C}: NameServer = 193.189.160.13 193.189.160.23

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

O20 - Winlogon Notify: IfxWlxEN - C:\WINDOWS\SYSTEM32\IfxWlxEN.dll

O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe

O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe

O23 - Service: Kaspersky Anti-Virus Service (kavsvc) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe

O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE

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  • 3 Comments
    • I checked google but nothing gave me the answer I wanted.

      I can delete it but the problem is that it belongs to some programs that I already got on the computer when I bought it and I do not know if it is smart to delete them although at the moment I do not know what is purpose of some of them.

      If you understand me ...

      #2; Sat, 01 Mar 2008 06:35:00 GMT
    • This link explains what they are: http://h20331.www2.hp.com/Hpsub/cach...0-225-121.html It doesn't look like anything most users would want. But the description indicates it can control access to the computer, and you don't want to do something that may lock yourself out. I think it would be best to contact HP to enquire if it is safe to delete.
      #3; Sat, 01 Mar 2008 06:36:00 GMT